Atria Draper Place Receptionist Fills the Community with Joy
Posted on April 16, 2014 by Katy Miller
At Atria Draper Place, the job title “receptionist” hardly captures the role Elaine Malloy plays with the residents, staff and visitors. Yes, she’s the first of many bright lights you experience at the community, greeting every guest with a warm smile and welcoming gesture. But, that’s just the tip of the iceberg.
Even when she’s not working, Elaine volunteers her time; she started the community book club and a knitting group for the residents on her afternoons off and often mends residents’ clothing in the evenings after work.
She’s also taken her free time to teach the residents how to quilt. When the community’s hair stylist left in June, Elaine and the residents created a beautiful quilt for her.
And, every Christmas since Elaine was hired, she has crafted beautifully handmade Christmas ornaments for both residents and employees.
Last summer, the team needed some help due to an employee illness and scheduled vacations. Elaine jumped right in to volunteer because she did not want the residents to miss a minute of action. She called Bingo, ran Jeopardy, and led an exercise class for two weeks!
Elaine never arrives empty-handed to work. She has made apple spice cake, pumpkin bread, carrot cake, and cinnamon buns, just to name a few.
She talks with applicants as they enter the community; recently, a very nervous candidate was waiting for her first interview and as Elaine spoke to her, the young lady felt more and more relaxed. During her second interview, she reported that she knew Atria was the place to be, all because of how comforting Elaine was.