
Jay has been at Atria for almost a year now and I can tell you it's the people that keep us here. Like Rafi who encourages Jay to get out and join in and reminds him EVERY DAY to drink his water. Like Edwin who drives Jay to his Tuesday morning breakfast with the boys, who when Jay got sick at the restaurant held him in his arms until the ambulance came, Like Shaq who is ever-patient with our entire family when we call and ask him if Jay's OK because he didn't answer the phone. Like Nune who is always there with a smile ready to help, and Sarah who stays accessible to all the residents even when she probably doesn't want to hear any more complaints, and Irma who works so hard but is always happy; and Julio, Jordan and Diego who are ALWAYS in the apartment fixing the TV or the computer or changing filters or hanging pictures; Francis and her "girls," and especially Silvia who cleans the apartment on Tuesdays and keeps it just so. The entire kitchen staff, chefs and waiters, Chef Mario, Carlos Jr., Ulyssis Melvin, and the rest and especially Chester and Angela who are EVER PATIENT and wonderful to all my family, and especially to Jay, who they take care of at every meal. Carlos even walks with Jay and encourages him to sit in the fresh air. Carlos, who when his apartment burned down and had nowhere to live STILL showed up everyday with a smile! Lucy, Aricelli, Karen and all the yellows who tuck Jay in every night and are always there to lend a hand when we need them. The food is fair, the building is fine, this whole certification business you put us through is a pain, but is fine as long as nothing about Atria's staff is tampered with - They are your claim to fame - They make Atria worth the monthly rent - They are your ace in the hole because They are Atria. They are loyal, hardworking, caring, superlative people, and you are fortunate to have them on staff and we are the lucky ones because we have all of them on Jay's team. I'm sure I've forgotten some names but rest-assured we are grateful to everyone who works at Atria Tarzana day after day!
- Brenda Lowy, Family Member