[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f-1EM88GhSnBANBA2buU9U1ETdrl1StWw9qJYdmetkf0":3},{"data":4,"headers":635},{"brand":5,"route":6,"title":7,"seo":8,"components":19,"pageMeta":433,"dataSources":447},"asl","\u002Fcaregivers-guide\u002Fmaking-the-decision\u002Fexcellence-isnt-optional-the-atria-difference","Excellence Isn’t Optional: The Atria Difference",{"_uid":9,"title":10,"ogType":11,"robots":12,"schema":13,"ogTitle":10,"ogLocale":14,"component":15,"description":16,"twitterCard":17,"ogDescription":16,"geo.position":18,"geo.placename":18,"geo.region":18},"fd2d7650-5e49-44c3-89d9-b283d32618c1","The People Behind Atria’s Exceptional Senior Living","website","index,follow,max-snippet:-1,max-image-preview:large,max-video-preview:-1","{\n  \"@context\": \"http:\u002F\u002Fschema.org\",\n  \"@type\": \"Article\",\n  \"name\": \"Stability and Trust: The Value of Experienced Teams\",\n  \"headline\": \"Stability and Trust: The Value of Experienced Teams\",\n  \"image\": \"https:\u002F\u002Fik.imagekit.io\u002Fzcfjs0rmjr\u002Ff\u002F1018269\u002F1200x626\u002Fac03d75b5c\u002Fccom-12076-hba-blog-ambassador.jpg\",\n  \"datePublished\": \"2025-05-13\",\n  \"articleBody\": \"Moving into a new place can feel like stepping into a whole new world – new surroundings, new neighbors, new routines. It’s a little bit like arriving at the start of an unfamiliar path with a backpack full of questions and a map you’re still trying to unfold. Enter the Atria Resident Ambassadors: part friendly tour guide, part social sherpa, and 100% committed to helping newcomers feel at home from day one. “These first days matter,” says Shannon Wilson, National Engage Life Director. “This program is about one thing: friendship. Everything else follows from that.” With that simple truth as her North Star, Wilson recently gave the Resident Ambassador program a vibrant refresh – reimagining it as Adventures in Friendship, a spirited initiative inspired by national parks and the joy of forging new paths together. Starting a New Chapter – Together The refreshed program sets out with a clear goal: help new residents feel like they belong from the moment they step foot in the community. But instead of task lists and job titles, it leans into the art of organic connection. In the past, Resident Ambassadors were split into niche roles like fitness ambassador, music ambassador and spirituality ambassador, but that system felt a bit too much like work and not enough like friendship. “We needed to change this approach,” Wilson explains. “So, we simplified it to just ‘Resident Ambassadors,’ reflecting that residents are wonderfully multi-dimensional people with varied interests and talents.” This shift embraces what we all know deep down: real relationships don’t come from titles, but from shared laughter, kind gestures and the magic of simply being there for someone. Real Connections Loneliness is more than just a feeling – it can be as dangerous to your health as smoking 15 cigarettes a day. The antidote? Connection. Camaraderie. Community. Resident Ambassadors help new neighbors navigate the landscape of daily life – sharing a supper table, introducing them to different classes or just offering a sunny smile on a cloudy morning. Wilson says, “New residents often wonder if they will fit in here. That’s where Resident Ambassadors make all the difference.” Friends to Lead the Way Friendships here don’t just form – they flourish. Take Mavis, who has discovered that helping others feel welcome brings unexpected joy to her life. Or Connie and Ronnie, whose connection was so strong that after ambassador Ronnie welcomed Connie to the community, Connie soon signed up to become an ambassador herself. And the kindness keeps going – welcoming one friend often inspires another to do the same. A Theme That Feels Like Home With a refreshed look and feel, the Resident Ambassador Program now features a cozy, outdoor-inspired Adventures in Friendship theme that captures the spirit of exploration and connection. The national park motif includes compass-themed logos and warm woodsy materials that create an atmosphere of shared discovery – all designed to make new residents feel like they’re not just moving in; they’re setting out on an exciting new journey. Residents who want to become ambassadors join “Rush Week,” with friendly challenges like high-fiving neighbors and attending events with newcomers. After completing the adventure, they’re honored in a special ceremony that celebrates their welcoming spirit and marks the start of their role as trusted community guides. And they look the part, too – ambassadors sport custom gear like cheerful pins and vests, and they have doors signs that say, “Just knock, neighbor. I’m happy to help!” These aren’t just accessories; they’re badges of pride. A Welcoming Culture For families considering senior living, there’s comfort in knowing that someone will be there to say, “You belong here.” “Potential residents and their families can learn from our staff how great the communities are,” Wilson adds, “but hearing from a resident who lives there can be especially reassuring.” These early connections help new residents find their footing faster, get involved more quickly and build a sense of belonging that lasts. Growing the Spirit of Friendship The program is thriving, but Wilson’s vision doesn’t stop at the edge of the community. “My long-term dream is to expand this program beyond our walls – into schools, local senior centers and neighborhood events,” she says. “Our wonderful residents would be excellent ambassadors in their greater communities, too.” For now, every handshake, every shared story and every high-five is a step forward on this adventure in friendship – reminding us all that no matter our age, the best paths in life are the ones we walk together. Thinking about senior living for yourself or someone you love? Visit your nearest Atria community and meet a few Resident Ambassadors in person. You’ll see how a warm welcome can make all the difference.\",\n  \"url\": \"https:\u002F\u002Fwww.atriaseniorliving.com\u002Fcaregivers-guide\u002Fmaking-the-decision\u002Fstability-and-trust-the-value-of-experienced-teams\"\n}","en_US","seo-fields","Atria Senior Living communities are defined by people who refuse to settle for “good enough.” Discover how our exceptional staff elevates care.","summary","",[20,234,239,253,269,281,403],{"componentName":21,"props":22},"BrandNavigation",{"facCtaText":23,"keyMarkets":24,"companyLogo":122,"facLocation":129,"brandNavLinks":130,"topOffset":221,"facPlaceholder":222,"companyNavLinks":223,"findCommunityCopy":233},"Search 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Dementia",{"link":216,"text":217,"component":28},"\u002Fcaregivers-guide\u002Fvideo-gallery","Video Gallery",{"link":219,"text":220,"component":28},"\u002Fcaregivers-guide\u002Fwhere-to-begin","Where to Begin",0,"Search by city, state, or zip code",[224,227,230],{"link":225,"text":226,"component":28},"https:\u002F\u002Fexpresspay.alineops.com\u002FAtria\u002FLogin","Pay Online",{"link":228,"text":229,"component":28},"https:\u002F\u002Fatriacareers.com\u002Fcareers\u002F","Careers",{"link":231,"text":232,"component":28},"\u002Fcontact-us","Contact Us","Find a Community",{"componentName":235,"props":236},"ContentHubArticleHero",{"topLine":128,"className":18,"bottomLine":128,"topPadding":128,"componentId":18,"bottomMargin":237,"allowMaxWidth":128,"bottomPadding":128,"lastUpdatedCopy":238,"extraContainerClassName":18},true,"Last Updated",{"componentName":240,"props":241},"ContentHubArticleBody",{"topLine":128,"className":18,"bottomLine":128,"topPadding":128,"componentId":18,"bottomMargin":237,"cardLinkText":242,"nextPostCopy":243,"allowMaxWidth":128,"bottomPadding":128,"articleContent":244,"watchVideoCopy":245,"emailSignupCopy":246,"readArticleCopy":242,"nextPostHeaderTag":247,"emailSignUpCtaText":248,"recommendationCopy":249,"emailSignUpSuccessTitle":250,"extraContainerClassName":18,"recommendationHeaderTag":247,"nextPostHeaderStyleLevel":251,"emailSignUpSuccessMessage":252,"recommendationHeaderStyleLevel":251},"Read the article","Up next","\u003Cp class=\"copy copy--is-font-primary\">At Atria, we don’t hire people who just need jobs. We hire people who refuse to be ordinary.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">The proof isn’t in empty promises or glossy brochures – it’s in stories like Boon Lai Sorrentino’s. When she walked through our doors at \u003Ca href=\"https:\u002F\u002Fwww.atriaseniorliving.com\u002Fretirement-communities\u002Fatria-aquidneck-place-portsmouth-ri\u002F\" rel=\"noopener\" target=\"_blank\" class=\"link has-text-asl-content-hub-decision\">Atria Aquidneck Place\u003C\u002Fa> in February 2022, she had zero senior living experience. What she did have was something far more valuable – an uncompromising drive that transformed her from newcomer to award winner in just two years.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">This isn’t coincidence. It’s chemistry.\u003C\u002Fp>\n\u003Cbr>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">Recognizing potential others miss\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">While other senior living communities might have overlooked Boon due to her lack of industry experience, we recognized something essential: excellence isn’t a skill – it’s a mindset. Within months, Boon wasn’t just learning her role; she was redefining it. She pursued her Rhode Island Department of Health Certified Nursing Assistant license not because she had to, but because limitations are things she doesn’t acknowledge.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">When she completed the RI Certified Medication Technician program and advanced through multiple roles – from Resident Services Assistant to RSA-CNA to Resident Medications Assistant – she wasn’t just climbing a career ladder. She was building her own staircase.\u003C\u002Fp>\n\u003Cbr>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">From competence to transformation\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Boon didn’t stop at mastering clinical responsibilities. She became the lead trainer for all incoming care staff, elevating everyone around her. She demonstrated extraordinary adaptability by willingly covering various shifts, including challenging overnight hours when needed. Her precision and thoroughness didn’t just improve our community – they transformed it.\u003C\u002Fp>\n\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">That’s why Boon received our Exceptional Service Award – not for doing her job, but for reinventing what the job could be.\u003C\u002Fp>\n\u003Cbr>\n\u003Cbr>\n\u003Cbr>\n\u003Cimg src=\"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1018269\u002F1200x626\u002F63bd8c5cb1\u002Fccom-10805-boon-asl-inset.jpg\" alt=\"A caregiver assists senior residents, showcasing dedication and support, with a quote praising their commitment and ability to inspire.\" class=\"radius radius--is-small\">\n\u003Cbr>\n\u003Cbr>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">A culture that grows from greatness\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">We’re passionate about continuous improvement and supporting our team’s professional development. We believe in creating opportunities that go beyond the ordinary, investing in our employees’ potential and future.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Our commitment to growth and development is reflected in tangible ways:\u003C\u002Fp>\n\u003Cbr>\n\u003Cul class=\"bullet-list\">\n\u003Cli class=\"copy copy--is-font-primary\">We provide up to $5,250 annually for employee education, empowering team members to expand their skills and knowledge.\u003C\u002Fli>\n\n\u003Cli class=\"copy copy--is-font-primary\">We’ve established the Ronnie Boatman Scholarship Program to support the educational dreams of Atria’s children and dependents.\u003C\u002Fli>\n\n\u003Cli class=\"copy copy--is-font-primary\">We foster a culture that encourages personal and professional growth, where team members are inspired to reach their highest potential.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">We’re not just looking for employees who meet expectations – we’re seeking passionate individuals who are eager to make a meaningful difference in senior living.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Jason Grifka, Executive Director at Aquidneck Place, puts it plainly: “The Exceptional Service Award isn’t just about acknowledging top performers. It’s about creating a culture where excellence becomes the standard. Boon exemplifies what we value most – dedication to residents, commitment to professional growth and the ability to inspire others.”\u003C\u002Fp>\n\u003Cbr>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">The mathematics of exceptional senior living\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">The equation is simple but profound: extraordinary employees create extraordinary experiences. When someone like Boon rises from entry-level to leadership in two years, it’s not just her career that benefits – it’s every resident she encounters. When our team members pursue advanced certifications and degrees through our tuition reimbursement program, it’s not just their resumes that improve – it's the entire living experience they help create.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">This isn’t about incremental improvements. It’s about exponential transformation.\u003C\u002Fp>\n\u003Cbr>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">Beyond aging gracefully\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">The traditional senior living narrative focuses on comfort and safety. Important, yes, but incomplete. We believe this next chapter of life offers unique opportunities to pursue passions and purpose with newfound freedom – a time to focus on personal fulfillment after years dedicated to careers and raising families.\u003C\u002Fp>\n\u003Cbr>\n\n\u003Cp class=\"copy copy--is-font-primary\">You can see this philosophy come to life in every aspect of our communities. When your dining server remembers not just your dietary restrictions but also your preferences, that’s not training – that’s someone who cares enough to excel. When your maintenance technician doesn’t just fix the problem but also prevents it from recurring, that’s not protocol – that’s pride.\u003C\u002Fp>\n\u003Cbr>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">Excellence that transforms everyday living\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">We create environments where possibilities thrive. Whether you’re exploring options for yourself or a loved one, you’ll find our commitment to excellence evident in every interaction.\u003C\u002Fp>\n\u003Cbr>\n\n\u003Cp class=\"copy copy--is-font-primary\">People like Boon represent our standard – exceptional individuals whose dedication directly enhances our residents’ lives. We don’t just offer care; we provide extraordinary living experiences where you or your loved one can truly flourish.\u003C\u002Fp>\n\u003Cbr>\n\n\u003Cp class=\"copy copy--is-font-primary\">That’s the Atria difference: a community of people who demand more – for themselves and those in their care.\u003C\u002Fp>\n\u003Cbr>\n\n\n","Watch the video","Want to learn more about life at Atria Senior Living?","h2","Sign Up","You might also like","Thank you for subscribing!","4","You'll receive an email shortly. You can unsubscribe anytime.",{"componentName":254,"props":255},"ImageCopyBlock",{"copy":18,"image":256,"ctaLink":219,"ctaText":262,"topLine":128,"ctaColor":263,"htmlCopy":264,"className":18,"isFlipped":237,"mainTitle":265,"textColor":266,"bottomLine":128,"supertitle":18,"topPadding":237,"componentId":18,"bottomMargin":128,"mainTitleTag":247,"showAslCurve":128,"allowMaxWidth":128,"bottomPadding":237,"isDarkModeCta":128,"backgroundColor":267,"mainTitleStyleLevel":268,"extraContainerClassName":18},{"id":257,"alt":258,"name":18,"focus":18,"title":18,"source":259,"filename":260,"copyright":18,"fieldtype":126,"meta_data":261,"is_external_url":128,"description":18},1010320,"illustration of three people gardening together","https:\u002F\u002Fik.imagekit.io\u002Fzcfjs0rmjr\u002Ff\u002F1018269\u002F2560x1919\u002F56d81878a0\u002Fatria_4_updated-scaled.webp","https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1018269\u002F2560x1919\u002F56d81878a0\u002Fatria_4_updated-scaled.webp",{"alt":258,"title":18,"source":18,"copyright":18},"Start Your Journey","utility","\u003Cp class=\"copy copy--is-font-primary spacing spacing--is-pb-small\">There’s a lot to learn when you become a caregiver, and you may be wondering where to start. Fortunately, many of the experiences you’ll encounter are common, and we've pulled together resources to help you along your journey.\u003C\u002Fp>","Not sure where to 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