[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fVmzTjp1_bdJQdEqlRdvEdQ0NcRLoPSEGWywVLwv2MRA":3},{"data":4,"headers":639},{"brand":5,"route":6,"title":7,"seo":8,"components":19,"pageMeta":437,"dataSources":451},"asl","\u002Fcaregivers-guide\u002Fmaking-the-decision\u002Faward-winning-care-at-atria-carrollton","Marcella’s Story: Award-Winning Care at Atria Carrollton",{"_uid":9,"title":10,"ogType":11,"robots":12,"schema":13,"ogTitle":10,"ogLocale":14,"component":15,"description":16,"twitterCard":17,"ogDescription":16,"geo.position":18,"geo.placename":18,"geo.region":18},"fd2d7650-5e49-44c3-89d9-b283d32618c1","Trusted Senior Living in Carrollton, TX | Atria Carrollton","website","index,follow,max-snippet:-1,max-image-preview:large,max-video-preview:-1","{\n  \"@context\": \"http:\u002F\u002Fschema.org\",\n  \"@type\": \"Article\",\n  \"name\": \"Marcella’s Story: Award-Winning Care at Atria Carrollton\",\n  \"headline\": \"Marcella’s Story: Award-Winning Care at Atria Carrollton\",\n  \"image\": \"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1018269\u002F834x626\u002F3f976ea7f8\u002Fccom-14184-esa-winner-asl-blog-4x3.png\",\n  \"datePublished\": \"2026-01-08\",\n  \"articleBody\": \"Summary For 26 years, Marcella has supported residents at Atria Carrollton with dependable, attentive support. Her Exceptional Service Award recognizes the dedication and personal attention she brings to her role as a Resident Medication Assistant, particularly in assisted living and memory care. When families explore senior living in Carrollton or throughout the Dallas-Fort Worth area, they often start with an important question: Who will be there to support my family member each day? At Atria Carrollton, one of the clearest answers is Marcella, a Resident Medication Assistant (RMA) who recently received an Atria Exceptional Service Award (ESA). In her role, Marcella supports residents in assisted living and memory care, where consistency and trust are especially important. Her nominator, Susan Dodd, describes Marcella as “a truly exceptional team member” and “a pillar of the community” – someone whose dedication has helped shape daily life at Atria Carrollton over many years. A Resident Medication Assistant dedicated to reliable daily care Marcella helps ensure medications are administered safely, consistently and with close attention to individual needs. This responsibility is especially important in assisted living and memory care, where medication routines are part of daily support. Her work requires precision, calm focus and trust – and her nomination highlights the responsibility and attention she brings to her role every day. In her nomination, Susan shared that Marcella: Leads by example Steps in when additional support is needed Volunteers to stay on-site during storms and freezes Remains calm and focused during challenging situations This level of reliability is central to Marcella’s role and a key reason she was recognized with an Exceptional Service Award. Guiding residents with patience and care Beyond her technical responsibilities, Marcella is known for the way she treats the people she serves – with patience, respect and genuine concern. She takes time to learn individual needs and preferences, guiding each person with care and understanding. Whether she’s supporting daily routines or offering reassurance during difficult moments, Marcella approaches her work with a calm, steady presence. These one-on-one interactions help residents feel comfortable and supported, and they contribute to the trust families often notice when they visit. A reassuring presence for residents and families Marcella’s commitment extends beyond routine tasks. According to her nomination, she is often the first to step forward when extra help is needed – including overnight coverage during unexpected or challenging situations. For families, this level of dependability provides peace of mind. It means knowing that someone familiar, experienced and deeply committed is present to assist residents – particularly those in assisted living or memory care – when circumstances are less predictable. How Marcella’s ESA story helps answer families’ questions Families considering senior living often want more than a list of services – they want confidence in the people providing day-to-day assistance. Marcella’s story helps answer several common questions: Do team members stay long-term? Marcella has supported residents at Atria Carrollton for 26 years, providing continuity and familiarity for those she serves. Will my family member be treated with respect and patience? Her nomination emphasizes the care and understanding she brings to every interaction. How does the community handle unexpected situations She volunteers for additional coverage when circumstances require it, staying as long as needed. Can we trust the staff who support daily needs? Her Exceptional Service Award reflects years of reliable, attentive service. For many families, these details provide clarity and confidence as they consider next steps. A lasting influence on community life Marcella’s career demonstrates how much one person can shape the experience of a senior living community. Her calm presence and dedication help create an environment where residents feel supported and families feel reassured. For families in Carrollton and across the Dallas-Fort Worth area exploring assisted living or memory care, Marcella’s story offers a meaningful look at the people behind the care at Atria Carrollton – professionals who show up every day with skill, responsibility and heart. To learn more about Atria Carrollton or arrange a visit, please contact the community team. They’re ready to assist with any questions.\",\n  \"url\": \"https:\u002F\u002Fwww.atriaseniorliving.com\u002Fcaregivers-guide\u002Fmaking-the-decision\u002Faward-winning-care-at-atria-carrollton\"\n}","en_US","seo-fields","See how an award-winning Resident Medication Assistant at Atria Carrollton brings steady, trusted care to assisted living and memory care residents in DFW.","summary","",[20,234,239,253,269,281,407],{"componentName":21,"props":22},"BrandNavigation",{"facCtaText":23,"keyMarkets":24,"companyLogo":122,"facLocation":129,"brandNavLinks":130,"topOffset":221,"facPlaceholder":222,"companyNavLinks":223,"findCommunityCopy":233},"Search 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Dementia",{"link":216,"text":217,"component":28},"\u002Fcaregivers-guide\u002Fvideo-gallery","Video Gallery",{"link":219,"text":220,"component":28},"\u002Fcaregivers-guide\u002Fwhere-to-begin","Where to Begin",0,"Search by city, state, or zip code",[224,227,230],{"link":225,"text":226,"component":28},"https:\u002F\u002Fexpresspay.alineops.com\u002FAtria\u002FLogin","Pay Online",{"link":228,"text":229,"component":28},"https:\u002F\u002Fatriacareers.com\u002Fcareers\u002F","Careers",{"link":231,"text":232,"component":28},"\u002Fcontact-us","Contact Us","Find a Community",{"componentName":235,"props":236},"ContentHubArticleHero",{"topLine":128,"className":18,"bottomLine":128,"topPadding":128,"componentId":18,"bottomMargin":237,"allowMaxWidth":128,"bottomPadding":128,"lastUpdatedCopy":238,"extraContainerClassName":18},true,"Last Updated",{"componentName":240,"props":241},"ContentHubArticleBody",{"topLine":128,"className":18,"bottomLine":128,"topPadding":128,"componentId":18,"bottomMargin":237,"cardLinkText":242,"nextPostCopy":243,"allowMaxWidth":128,"bottomPadding":128,"articleContent":244,"watchVideoCopy":245,"emailSignupCopy":246,"readArticleCopy":242,"nextPostHeaderTag":247,"emailSignUpCtaText":248,"recommendationCopy":249,"emailSignUpSuccessTitle":250,"extraContainerClassName":18,"recommendationHeaderTag":247,"nextPostHeaderStyleLevel":251,"emailSignUpSuccessMessage":252,"recommendationHeaderStyleLevel":251},"Read the article","Up next","\u003Cp class=\"copy copy--is-font-primary\">\u003Cb>\u003Cem>Summary\u003Cb>\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">For 26 years, Marcella has supported residents at Atria Carrollton with dependable, attentive support. Her Exceptional Service Award recognizes the dedication and personal attention she brings to her role as a Resident Medication Assistant, particularly in assisted living and memory care.\u003C\u002Fp>\u003C\u002Fem>\n\u003Cbr>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">When families explore senior living in Carrollton or throughout the Dallas-Fort Worth area, they often start with an important question: \u003Cem>Who will be there to support my family member each day?\u003C\u002Fem> At \u003Ca href=\"https:\u002F\u002Fwww.atriaseniorliving.com\u002Fretirement-communities\u002Fatria-carrollton-carrollton-tx\" target=\"_blank\" rel=\"noopener\" class=\"link has-text-asl-content-hub-decision\">Atria Carrollton\u003C\u002Fa>, one of the clearest answers is Marcella, a Resident Medication Assistant (RMA) who recently received an Atria Exceptional Service Award (ESA).\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">In her role, Marcella supports residents in \u003Ca href=\"https:\u002F\u002Fwww.atriaseniorliving.com\u002Fretirement-communities\u002Fatria-carrollton-carrollton-tx\u002Fassisted-living\" target=\"_blank\" rel=\"noopener\" class=\"link has-text-asl-content-hub-decision\">assisted living\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.atriaseniorliving.com\u002Fretirement-communities\u002Fatria-carrollton-carrollton-tx\u002Fassisted-living\" target=\"_blank\" rel=\"noopener\" class=\"link has-text-asl-content-hub-decision\">memory care\u003C\u002Fa>, where consistency and trust are especially important.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Her nominator, Susan Dodd, describes Marcella as “a truly exceptional team member” and “a pillar of the community” – someone whose dedication has helped shape daily life at Atria Carrollton over many years.\u003C\u002Fp>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">A Resident Medication Assistant dedicated to reliable daily care\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Marcella helps ensure medications are administered safely, consistently and with close attention to individual needs. This responsibility is especially important in assisted living and memory care, where medication routines are part of daily support.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Her work requires precision, calm focus and trust – and her nomination highlights the responsibility and attention she brings to her role every day.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">In her nomination, Susan shared that Marcella:\u003C\u002Fp>\n\u003Cbr>\n\u003Cul class=\"bullet-list\" style=\"margin-left: 40px\">\n\u003Cli class=\"copy copy--is-font-primary\">Leads by example\u003C\u002Fli>\n\u003Cli class=\"copy copy--is-font-primary\">Steps in when additional support is needed\u003C\u002Fli>\n\u003Cli class=\"copy copy--is-font-primary\">Volunteers to stay on-site during storms and freezes\u003C\u002Fli>\n\u003Cli class=\"copy copy--is-font-primary\">Remains calm and focused during challenging situations\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">This level of reliability is central to Marcella’s role and a key reason she was recognized with an Exceptional Service Award.\u003C\u002Fp>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">Guiding residents with patience and care\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Beyond her technical responsibilities, Marcella is known for the way she treats the people she serves – with patience, respect and genuine concern. She takes time to learn individual needs and preferences, guiding each person with care and understanding.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Whether she’s supporting daily routines or offering reassurance during difficult moments, Marcella approaches her work with a calm, steady presence. These one-on-one interactions help residents feel comfortable and supported, and they contribute to the trust families often notice when they visit.\u003C\u002Fp>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">A reassuring presence for residents and families\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Marcella’s commitment extends beyond routine tasks. According to her nomination, she is often the first to step forward when extra help is needed – including overnight coverage during unexpected or challenging situations.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">For families, this level of dependability provides peace of mind. It means knowing that someone familiar, experienced and deeply committed is present to assist residents – particularly those in assisted living or memory care – when circumstances are less predictable.\u003C\u002Fp>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">How Marcella’s ESA story helps answer families’ questions\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Families considering senior living often want more than a list of services – they want confidence in the people providing day-to-day assistance. Marcella’s story helps answer several common questions:\u003C\u002Fp>\n\u003Cbr>\n\u003Ch3 class=\"heading heading--is-level-3\">\u003Cem>Do team members stay long-term?\u003C\u002Fem>\u003C\u002Fh3>\n\u003Cp class=\"copy copy--is-font-primary\">Marcella has supported residents at Atria Carrollton for 26 years, providing continuity and familiarity for those she serves.\u003C\u002Fp>\n\u003Cbr>\n\u003Ch3 class=\"heading heading--is-level-3\">\u003Cem>Will my family member be treated with respect and patience?\u003C\u002Fem>\u003C\u002Fh3>\n\u003Cp class=\"copy copy--is-font-primary\">Her nomination emphasizes the care and understanding she brings to every interaction.\u003C\u002Fp>\n\u003Cbr>\n\u003Ch3 class=\"heading heading--is-level-3\">\u003Cem>How does the community handle unexpected situations\u003C\u002Fem>\u003C\u002Fh3>\n\u003Cp class=\"copy copy--is-font-primary\">She volunteers for additional coverage when circumstances require it, staying as long as needed.\u003C\u002Fp>\n\u003Cbr>\n\u003Ch3 class=\"heading heading--is-level-3\">\u003Cem>Can we trust the staff who support daily needs?\u003C\u002Fem>\u003C\u002Fh3>\n\u003Cp class=\"copy copy--is-font-primary\">Her Exceptional Service Award reflects years of reliable, attentive service.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">For many families, these details provide clarity and confidence as they consider \u003Ca href=\"https:\u002F\u002Fwww.atriaseniorliving.com\u002Fcaregivers-guide\u002Falzheimers-dementia\u002Fwhats-the-difference-between-assisted-living-and-memory-care\" target=\"_blank\" rel=\"noopener\" class=\"link has-text-asl-content-hub-decision\">next steps\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cbr>\n\u003Ch2 class=\"heading heading--is-level-1\">A lasting influence on community life\u003C\u002Fh2>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">Marcella’s career demonstrates how much one person can shape the experience of a senior living community. Her calm presence and dedication help create an environment where residents feel supported and families feel reassured.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">For families in Carrollton and across the Dallas-Fort Worth area exploring assisted living or memory care, Marcella’s story offers a meaningful look at the people behind the care at Atria Carrollton – professionals who show up every day with skill, responsibility and heart.\u003C\u002Fp>\n\u003Cbr>\n\u003Cp class=\"copy copy--is-font-primary\">To learn more about Atria Carrollton or arrange a visit, please contact the community team. They’re ready to assist with any questions.\u003C\u002Fp>\n\n\n\n\n\n\n","Watch the video","Want to learn more about life at Atria Senior Living?","h2","Sign Up","You might also like","Thank you for subscribing!","4","You'll receive an email shortly. You can unsubscribe anytime.",{"componentName":254,"props":255},"ImageCopyBlock",{"copy":18,"image":256,"ctaLink":219,"ctaText":262,"topLine":128,"ctaColor":263,"htmlCopy":264,"className":18,"isFlipped":237,"mainTitle":265,"textColor":266,"bottomLine":128,"supertitle":18,"topPadding":237,"componentId":18,"bottomMargin":128,"mainTitleTag":247,"showAslCurve":128,"allowMaxWidth":128,"bottomPadding":237,"isDarkModeCta":128,"backgroundColor":267,"mainTitleStyleLevel":268,"extraContainerClassName":18},{"id":257,"alt":258,"name":18,"focus":18,"title":18,"source":259,"filename":260,"copyright":18,"fieldtype":126,"meta_data":261,"is_external_url":128,"description":18},1010320,"illustration of three people gardening together","https:\u002F\u002Fik.imagekit.io\u002Fzcfjs0rmjr\u002Ff\u002F1018269\u002F2560x1919\u002F56d81878a0\u002Fatria_4_updated-scaled.webp","https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1018269\u002F2560x1919\u002F56d81878a0\u002Fatria_4_updated-scaled.webp",{"alt":258,"title":18,"source":18,"copyright":18},"Start Your Journey","utility","\u003Cp class=\"copy copy--is-font-primary spacing spacing--is-pb-small\">There’s a lot to learn when you become a caregiver, and you may be wondering where to start. Fortunately, many of the experiences you’ll encounter are common, and we've pulled together resources to help you along your journey.\u003C\u002Fp>","Not sure where to 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